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Contact Prime Property Match

Questions about comparing home services, an offer you found, or your privacy? Send our team a message.

Homeowner questions

Include your project type and ZIP code so we can understand your request.

Privacy & website support

Use “Privacy request” or “Website support” in the subject.

Providers & partnerships

Introduce your company, service area and the opportunity you would like to discuss.

Important: independent contractors & your final contract

Prime Property Match is a comparison and informational advisory website, not your contractor, project manager, insurer or guarantor. You select and contract directly with an independent provider. Prime Property Match does not undertake the provider’s contractual duties or guarantee its work, conduct, payments or warranties. Read the contractor responsibility and liability provisions. This notice does not exclude responsibilities imposed on Prime Property Match by applicable law.

Send a message

Please do not include payment card numbers, government IDs or other sensitive information.

We use the details you submit to review and respond to your inquiry. Read our Privacy Policy. Sending a message does not book a service or guarantee a contractor match.

Already working with a contractor?

Contact your provider directly about scheduling, billing, work quality, cancellations or warranties. Prime Property Match is a comparison and referral website and does not perform contractor work. This form is not an emergency service.

Service problems and damage claims

Your contractor is responsible for the service it agrees to provide, its personnel and subcontractors, site safety, workmanship, permits, pricing and warranties under your agreement and applicable law. Prime Property Match does not perform or supervise that work and does not assume the contractor’s duties or responsibility for damage, injury, defective work, delays, lost deposits, extra charges or warranty failures caused by the contractor.

Send service claims to the provider and, where appropriate, its insurer or the relevant authority. You can report a website or listing concern here, but sending us a message does not open an insurance claim, cancel a service contract or require Prime Property Match to investigate, reimburse or resolve a contractor dispute. Do not delay action on legal or contractual deadlines while awaiting a response.

Read the full contractor responsibility provisions. This notice does not remove rights or responsibilities that applicable law does not permit us to exclude, including liability for Prime Property Match’s own unlawful conduct.

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